THE 1st Rule

You have to care about the client.

THE 2ND RULE

As an agent you need to be an expert.

The Magic Beans



Agents are always looking for the “Magic Beans”; the easiest way in this industry. They think The Magic Beans are in some motivational book, the leads, a company, or the product. But in reality, it’s the training. The Magic Beans are the sales skills an agent develops. The Magic Beans are learning to be an expert through our training at Altura.

STATE OF THE ART

Exclusive

Custom

AI Training

1. Personalized Coaching

AI analyzes each agent’s calls, identifying patterns in tone, pacing, objection handling, and closing techniques.
Instead of generic advice, it delivers custom feedback, scorecards tailored to that agent’s strengths and weaknesses.
Example: If an agent frequently struggles with “price objections,” AI provides targeted scripts and role-playing exercises to improve conversion.

2. Real-Time Guidance

AI tools listen to calls in real time and suggest phrasing, rebuttals, or questions.
This reduces hesitation, improves confidence, and increases the chances of booking appointments or closing sales.

3. Script Optimization

AI analyzes which scripts work best across demographics, insurance products, or call types.
Agents can then use data-driven scripts proven to resonate, rather than relying on trial-and-error.

4. Faster Skill Development

Instead of months of learning from mentors, AI accelerates growth through repetition, immediate feedback, and simulation.
Agents can practice objection handling, upselling, and cross-selling in a risk-free environment.

5. Consistency and Compliance

AI ensures agents follow compliance rules (especially crucial for insurance).
It can flag potentially non-compliant language or phrases, helping prevent regulatory issues.

6. Performance Analytics

Tracks key metrics like conversion rate, average call length, objection frequency, and engagement level.
Agents get a clear roadmap for improvement and managers can identify who needs coaching.

7. Reduced Burnout

By providing AI-driven support, agents feel less pressured and more prepared for calls, which reduces stress and improves retention.

Bottom line:

AI sales training isn’t just about automation; it’s about giving a telesales agent smarter guidance, faster growth, and higher confidence, which directly translates to more appointments, better conversions, and increased revenue.

Our onboarding team has helped hundreds of agents achieve success!

Reach out today!